Enabling Better Mobile Access for Your Employees

From the archive: first published September 13, 2011. The original post was cut short — this note completes the thought for the record.

By 2011, it was already obvious that employees were using their own mobile phones for work. Most organizations allowed people to check and reply to email from their phones; a few went further and opened up their intranets.

The bigger question was governance: who pays for the device, who secures the data, and who owns the line between work hours and home hours. "Bring your own device" was just entering the corporate vocabulary, and IT departments were scrambling to write the first generation of mobile-device policies.

Fifteen years later, the questions are the same — only the devices are faster and the line between work and life is thinner.